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FAQS

What types of services will I be providing to members?
Based on the interests you selected in your Volunteer application, you could be providing many different services to our members. Some of these include:

  • Transportation: Medical appointments, vet appointments, social or cultural events, grocery shopping, errands, and special after-hours requests.
  • Friendly Visits: Companionship, conversation, respite for caregivers, puzzles, games, and sharing stories/photos.
  • Household Support: Organizing, balancing accounts, labeling/organizing food, plant care, occasional pet care, and minor chores like trash service.
  • Handyperson Tasks: Light bulb changes, smoke alarm checks, storm window adjustments, picture hanging, refrigerator cleaning, moving outdoor furniture, and simple repairs.
  • Errands: Grocery shopping, clothing or gift shopping, prescription pick-ups.
  • Telephone Check-ins: Friendly conversations, well-being inquiries, and needs assessments.
  • Technical Assistance: Programming cell phones, setting up email, computer tasks, gadget troubleshooting, and programming thermostats, TVs, or remotes.

If you're interested in expanding your volunteer interests or taking on additional tasks, please let the Village office know, and we’ll update your preferences accordingly. We're happy to tailor your volunteer experience based on your evolving interests!

How do I enter hours and mileage when I am done completing a service?
You can easily enter your hours and mileage after completing a service by following the steps outlined in this training video. This video provides a clear, step-by-step guide to ensure everything is recorded accurately. If you have any additional questions or run into any issues, feel free to reach out—we’re here to help!
How do I update my weekly schedule?
You can update your weekly schedule through Volunteer Self Signup. Follow this training video if you need assistance. If you have any additional questions or run into any issues, feel free to reach out—we’re here to help!
Is there a way for me to sign in or refine my profile so I see only Village Volunteer requests?
Unfortunately, at this time, there isn’t a way to set your profile to automatically display only Village Volunteer requests when signing in. However, you can filter to see just Village Volunteer requests each time you log in. For a step-by-step guide on how to do this, please watch this training video. If you need further assistance, feel free to reach out—we’re happy to help!

Who do I contact if I have questions or need assistance during my volunteering?
If you have any questions or need support during your volunteering, you can reach out to Emily, or any of the staff at the Village. We’re here to assist you, and you can always contact us if you have concerns about services or any other matters.

Office: (302) 703-2568
Office Email: info@villagevolunteer.org
Emily's Cell: (410) 513-4265
Emily's Email: manager@villagevolunteer.org

How can I take on more responsibilities or expand my role?
If you're looking to expand your role, we welcome volunteers who are interested in taking on more specialized tasks, such as helping with event planning, or using your skills in photography or graphic design for Village projects. Feel free to let us know what interests you, and we can tailor new opportunities based on your skills.
Can I make suggestions for improving the volunteer process or services?
Absolutely! We value feedback from our volunteers. If you have suggestions on improving processes, services, or ways we can better support members, we encourage you to share them. You can submit suggestions to Emily at manager@villagevolunteer.org or (302) 703-2568.
How do I stay up to date on new volunteer opportunities or updates at the Village?
We communicate with our volunteers through monthly emails, quarterly newsletters, and our Facebook page. Make sure you're following us on Facebook for real-time updates and information. If you're not receiving the monthly emails, please contact the office so we can ensure we have the correct email address for you. Staying connected this way will keep you informed about upcoming events, reminders, and new volunteer opportunities!
Other Resources:

Helping older adults live independently


Village Volunteers  (302) 703-2568
16686 Kings Highway • Suite B • Lewes, DE 19958
info@villagevolunteer.org
Lewes, Milton, Rehoboth Beach, Dewey Beach
South Coastal Village Volunteers (302) 500-1281
www.southcoastalvillagevolunteers.org
info@southcoastalvillagevolunteers.org
Bethany Beach, Millville, Ocean View, South Bethany